At Startbutton, we process payments across 15+ African markets every day. Behind every successful transaction is a set of decisions — technical, regulatory, operational — that most merchants never see.

This is where we show you how the sausage is made.

Behind the Build is our product innovation series. In each piece, someone from our engineering or product team walks through a specific problem we encountered, how we thought about solving it, and what we shipped. Not press releases. Not feature announcements. The actual thinking behind the work.

We're starting with the things that matter most to the merchants running on Startbutton — webhook reliability, payment reconciliation, onboarding speed, and the infrastructure decisions that determine whether a transaction succeeds or fails on a Tuesday afternoon in Lagos.

The first piece is coming soon.